Support
We're here to help. Choose the option below that best fits your needs.
Email Support
Reach out to our team directly. We typically respond within 24 hours.
apps@maadotaa.comQuick Tips
- Zoom in for more precise masking on small objects.
- Use short strokes rather than one long stroke for better control.
- The eraser tool lets you refine your mask before processing.
- For best results, avoid masking complex overlapping textures.
- Edit in good lighting to see details clearly on screen.
Frequently Asked Questions
How do I restore my subscription?
Open Magical Eraser, go to the paywall or settings screen, and tap Restore Purchases. If you still don't see your subscription, make sure you're signed in with the same Apple Account you used to purchase.
Can I use Magical Eraser without a subscription?
Yes! You can try Magical Eraser with a few free edits. For unlimited editing, you'll need an active subscription.
How do I cancel my subscription?
Open the Settings app on your iPhone, tap your name at the top, go to Subscriptions, find Magical Eraser, and tap Cancel Subscription.
The AI didn't fill the area perfectly. What can I do?
Try refining your mask to be more precise around the edges of the object. You can also try erasing in smaller sections. Complex backgrounds with lots of texture may need a few attempts for the best result.